Frequently Asked Questions
Find quick answers to common questions about orders, shipping, returns, and support.
How do I track my order?
Once your order ships, we’ll send you a tracking number by email. You can track your package directly in the order details page on our website or through the carrier’s tracking portal.
What are your shipping options?
We offer standard shipping (3-7 business days) and express shipping (1-2 business days). Delivery times may vary by location.
Can I return or exchange an item?
No. We do not accept returns or exchanges at this time. Please contact support if you have any issues with your order.
How can I contact support?
Email dnielleglow@gmail.com or call +234 702 586 4142. Our team is available Monday to Friday from 9am to 6pm WAT.
Do you ship internationally?
We currently ship throughout Nigeria. International shipping is not available at this time.